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Contact Us
 
Aetna Member Services  1-800-222-9205 
Monday–Friday, 8:00 a.m.-6:00 p.m. PT
   
Washington State Rx Services  1-888-361-1612 
Monday–Friday, 7:30 a.m.-5:30 p.m. PT
   
Wellpartner Mail-order Pharmacy  1-800-815-3539 
Monday–Friday, 7:30 a.m. - 5:30 p.m. PT
   
BioScrip Specialty Pharmacy 1-877-316-8921
24 hours a day, 7 days a week
   
Address or Name Changes Active Employees:  
Contact your personnel, payroll, or insurance office. 
 
Retirees: 
Health Care Authority
P.O. Box 42684
Olympia, WA  98504-2684
1-800-200-1004 or 1-360-412-4200 
 

To obtain any publications in another format (such as Braille or audio), call the Health Care Authority's Americans with Disabilities Act (ADA) Coordinator at 1-360-923-2805.  TTD users (deaf, hard of hearing, or speech impaired), call 1-800-628-3323 toll-free

 

 

 
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