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Personal Health Record FAQs
 

What is MyActiveHealth (formerly ActivePHR)?
MyActiveHealth makes it easy to keep health-related information for you and your family organized and at your fingertips. Every time you receive health care through your health plan, the claims information is automatically updated in your secure MyActiveHealth account.

Can my covered family members have their own MyActiveHealth account?
Yes, adult family members can have their own account. Minor dependents cannot access MyActiveHealth directly, but their parent/guardian can maintain a personal health record for them.

Should I be concerned about having my health information online?
No. MyActiveHealth is protected on a secure website that requires you to set up a unique user ID and password. Only you can see the information in your MyActiveHealth account, unless you choose to give someone your unique ID and password. MyActiveHealth is secure and confidential, and meets all state and federal laws regarding protection of personal health information, including HIPAA.

Can I print the information from MyActiveHealth?
Yes, you can print out information such as your health history, an emergency wallet card, immunization records or a new patient form you can take with you when you see a new doctor.
 

 

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