Nurse Coaching for Chronic Conditions

Diabetes
Congestive Heart Failure
Coronary Artery Disease

If you have any of the above conditions, you can work one-on-one with a registered nurse over the phone through a program called Informed Care Management or ICM.

The program is private and confidential. There is no cost to eligible enrollees* to participate.

ICM is provided by ActiveHealth Management, a company that helps people across the country reach their health goals.

How It Works
ICM pairs you with a nurse who will be your health coach. Your nurse will put together a personalized plan for you and work with you every step of the way. The goal is to help you successfully manage your medical condition.

You can talk to your nurse over the phone as often as you like. Your nurse can:

• Help you better understand your condition
• Help you follow your doctor’s instructions
• Answer questions about medications
• Explain lab and test results
• Help you find ways to exercise that work for you
• Send you helpful information in the mail

ICM does not take the place of your doctor. It is, however, a great resource that can help you and your doctors better manage your condition.

Call to Learn More
1-888-227-6539

Nurses are available Monday through Friday 6:30 am to 8 pm Pacific time, and Saturday 8 am to 1 pm Pacific time.

* Please note: Informed Care Management is not available to members under the age of 18 or retirees covered by Medicare.